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Making Everything Fit (Book Review)

A review of Responsive Web Design by Ethan MarcotteMaking a case and practical instruction for creating a design that scales based on platform.

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Making the Case: Rounding Out Usability Testing with Web Analytics

Using qualitative data, you can plan usability tests and analyze test results by reviewing where users currently go on your site.

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Testing by Teaching: Peer Tutoring, a Usability Evaluation Method for Children

Peer Tutoring helps engage and encourage children during usability testing. The social context makes the test more natural, resulting in richer findings.

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Practical Guidance at Every Level (Book Review)

A review of Usability Testing Essentials: Ready, Set . . .Test! by Carol M. Barnum Practical guidance for UX professionals at every experience level. From equipment, lab vs. field testing, remote...

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Should We Conduct this Usability Study? Ethics Considerations in Evaluations

Can it be unethical to conduct a user experience evaluation? An accessibility evaluation before a usability test can prevent frustrating, painful, or difficult situations.

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A Unique Approach to Software Usability: What’s In It for Your Development Team

Use the “down” time early in a project to get the team involved in usability from the start. Developers gain a balanced workload and increased prestige.

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The p Stops Here (Book Review)

A review of Quantifying the User Experience: Practical Statistics for User Research by Jeff Sauro and Jim Lewis A convenient reference text for practitioners who need to measure the user experience and...

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UX Professionals + Stakeholders (Book Review)

A review of It's OUR Research by Tomer Sharon. In this compendium of experts’ advice, you’ll find useful nuggets that haven’t been recorded anywhere else.

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Engaging Study Observers: An Overlooked Step in User Research

Observer participation is an important piece in conducting usability. A little work up front can help engage observers more effectively.

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Seeing is Believing (Book Review)

A review of Eye tracking the User Experience – A Practical Guide to Research by Aga Bojko. A must-read book with tips for running eye tracking studies.

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Seeing is Believing (Book Review)

A review of Eye tracking the User Experience – A Practical Guide to Research by Aga Bojko. A must-read book with tips for running eye tracking studies.

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Usability Testing for Healthcare Portals: Even Small Problems Add Up

Want to fix the web portals for a major government initiative? Usability testing with health consumers helped improve CoveredCA, a portal in California.

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SUStisfied? Little-Known System Usability Scale Facts

SUS will continue to provide a reliable, valid and quick measure of ease of use and average SUS scores may increase due to UX improvements.

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Case Study on Usability Evaluation in Costa Rica: A Dual Perspective

The article examines the perspective of usability evaluation of software development organizations and novice software developers through a case study conducted in Costa Rica. (Full article available...

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Usability Script and Moderator’s Guide: 2 Tools or 1? Communicating with...

A good script allows a moderator to support conversation with a participant, learning from the participant’s freedom, while still providing the necessary controlled environment.

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Get it RITE: Rapid Iterative Testing and Evaluation (RITE)

With RITE, UX teams examine interface alternatives in a short time, evolving a more usable final design more quickly than with traditional usability testing methods.

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Surviving Tricky and Sticky Research Situations (Book Review)

A review of The Moderator’s Survival Guide by Donna Tedesco and Fiona Tranquada. Improve your research moderating skills.

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UX Debt in the Enterprise: A Practical Approach

Designing a scorecard comparing various products across UX frameworks, usability maturity, and technology platforms helps identify solutions that improve products’ usability and lower UX debt.

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Five-Second Rules Help Build a Better Test (Book Review)

A review of The UX Five-Second Rules: Guidelines for User Experience Design’s Simplest Testing Technique by Paul Doncaster. An online, unmoderated method based on human perception.

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Getting Ahead of the Game: Challenges and Methods in Games User Research

Game development requires a deep knowledge of user needs. In addition to leveraging established usability research methods, games user research increasingly incorporates advances in physiological...

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